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Questions

What people ask, answered plainly

The questions we are actually asked across this county, answered plainly. If yours is not here, send it with your enquiry.

01

Do you cover the whole county?

Yes — CH and CW in full, plus the Warrington and Macclesfield edges in WA and SK. Chester to Crewe, Ellesmere Port to Congleton, the Golden Triangle and the Plain between them. Where a town has its own specialist on our network we will say so and point you at them.

02

What does a move inside Chester's walls involve?

Planning, mostly. The streets inside the walls are narrow, several are pedestrianised with timed access, the Rows have properties at first-floor level reached by steps, and loading has to be arranged rather than assumed. We establish the loading point at survey and shuttle where the vehicle cannot get close.

03

Do you move the big Golden Triangle houses?

Regularly. Wilmslow, Alderley Edge, Prestbury and Knutsford — large detached homes, often behind gates with a long drive, and frequently more volume than the room count suggests once the garage, the annexe and the garden store are counted.

04

What about farms and village property on the Plain?

Common work and the one where the approach matters most. Single-track lanes, low branches, unmade drives that soften after a wet week, and a yard entrance built for a tractor rather than a Luton. Nothing out there is quoted without a look at the approach.

05

Do you do long-distance moves out of Cheshire?

A good share of our work. The M6 runs the length of the county and the M56 and M53 feed it, which makes Cheshire unusually well placed for a long move. We crew for the real distance and tell you plainly whether it is one day or two.

06

How do you work out a price?

Volume, access at both ends, how much packing you want done, and distance. On a county this size distance is a real line rather than a rounding error, and we would rather show it than fold it into the volume.

07

Does a survey cost anything?

No. And on a county-wide job it is the only honest way to quote — a gated drive in Prestbury, a Rows property in Chester and a farmhouse at the end of a lane all need different vehicles, and none of that is visible from a room count.

08

Can you do a video survey?

Yes, and for straightforward houses it works well. For anything with a difficult approach — lanes, gates, conservation streets — we would rather come and look at the road.

09

Do you move period and black-and-white Tudor property?

Yes, and there is a lot of it here. The practical difference is protection rather than technique: lime plaster marks, original boards scuff, and old timber framing does not forgive a corner taken at speed. Boards and padding go down before anything moves.

10

What counts as a piece needing more than a blanket?

Veneered and inlaid furniture, marble and glass tops, gilt, large mirrors, long-case clocks and framed work. Those get identified at survey and given cases or crates.

11

Do you move pianos?

Uprights routinely, with the correct board and straps. Grands we assess first; out of an upper-floor property we would rather bring in a piano specialist than improvise.

12

Is storage available between completions?

Yes — wrapped, inventoried and racked indoors, collected as part of the same move. Worth raising at quote stage even if you only think you might need it.

13

Are my things insured?

Goods in transit and storage cover are in place, with the usual conditions around owner-packed cartons and items of unusual value. Declare anything genuinely valuable at survey and we will confirm in writing what applies.

14

What if the chain slips on the day?

The load stays on the vehicle or goes into store overnight rather than onto a driveway. We tell you plainly what that means for the booking rather than sending a surprise invoice.

15

Do you do office moves?

Yes — offices, practices, studios and small units, including the business parks along the M56 and M6 corridors. Out of hours usually makes most sense so trading stops for the least time.

16

Can you collect from two addresses?

Yes. Two households merging, or a house plus a storage unit emptied on the way. Mention both so the route and timing are costed properly.

17

How far ahead should I book?

As soon as you have a date, even provisional. Fridays and month-ends go first, and rural or gated properties want more notice because the vehicle and crew size are decided at survey.

18

Is the M6 a factor on long moves?

Yes, and it is the reason we ask what time you need to be out. The county sits on the main north-south artery, which is an advantage on distance and a liability at the wrong hour. A long move from here is planned with a realistic first leg.

19

Who handles the customs paperwork on a European move?

We do, built from the survey inventory. Since the UK left the EU a household move needs a proper packing list and the destination country's transfer-of-residence process, and each of the four differs.

Still not answered?

Put it in the notes on the quote form. Services covers what we do, coverage covers where, and European removals covers moves that leave the country.

Next step

Moving in Cheshire?

Send both addresses and a sense of the volume. We survey — at the property or by video — and come back with a written quote.